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Our hygiene and safety concept

Status: 12 October 2021

Dear Guests and Friends of the Ayurveda Parkschlösschen,

We are very pleased to inform you, that a stay at the Ayurveda Parkschlösschen is possible again.

In advance, our information for you: Our team has worked out a concept, so that all requirements from the government can be carried out and protect your health to the optimum. Adjustments may be necessary, should new standards be regulated by the government. Of course the high quality of service that we normally offer will not suffer.

Arrival:

  • Obligatory test: Before arriving, please undergo a certified PoC Antigen test in a test station. On arrival, the test result should not be older than 24 hours. Entering the hotel is first possible when your negative test result has been received. Therefore, please send us a photo of the test result per e-mail.
  • You are exempt from the obligation to be tested, when:

    • You have already both vaccinations, the second vaccination must be at least 14 days ago and you have no signs of symptoms.
    • You have proof of recovery and have no signs of symptoms (the proof of recovery is a positive PCR test, that is at least 28 days old, but no more than 6 months).
    • You have a proof of recovery (at least 6 months) and have received a vaccination, that is at least 14 days ago and no signs of symptoms.

  • If you are exempt of the obligatory test, please send us your vaccination / proof of recovery beforehand, as you will only be able to enter the hotel, when we have received the documents. Furthermore, please show these documents at the reception, on arrival.
  • Please observe the regulations on entering Germany, when arriving from abroad or having been, within the last 10 days, in a simple risk area, high-incidence area or areas of variants of concern:

    • A digital registration must be carried out at www.einreiseanmeldung.de, which is also available in English. At the moment, you can enter Germany from a simple risk area, without quarantine, when you have submitted proof of vaccination, proof of recovery or a current negative Corona test. All details and requirements concerning tests and proof of vaccination or recovery can be found here >>
    • If you have been, within the last 10 days, in a high-incidence area or area of variants of concern, when entering Germany, the obligation to quarantine is necessary, and therefore a stay at the Ayurveda Parkschlösschen is not possible. Exemption for high-incidence areas: you have submitted proof of vaccination or recovery at www.einreiseanmeldung.de before entering Germany. This exemption is not valid for areas of variants of concern. Decisive for the rating of simple, high risk and areas of variants of concern are the standards of the German Robert-Koch Institute >>

Hotel Area:

  • Guests are to wear a medical mask or face mask of the standard FFP2 or KN95/N95 in all public indoor areas. The medical masks will be provided during your stay.
  • Observance of the minimum distance of 1,5 metres in all public areas.
  • Members of staff will always wear a medical mask, when the minimum distance of 1,5 metres cannot be complied with (e.g. when serving in the restaurant).
  • During your stay, each guest must carry out a PoC-Antigen self-test, every 48 hours. We have accordingly planned and take on the costs for the tests. You are exempt from the obligation to test, when:

    • the second vaccination is at least 14 days ago and you have no signs of symptoms.
    • You have proof of recovery and have no signs of symptoms (the proof of recovery is a positive PCR test, that is at least 28 days old, but no more than 6 months).You have a proof of recovery (at least 6 months) and have received a vaccination, that is at least 14 days ago and no signs of symptoms.

  • Of course, our members of staff will carry out a PoC-Antigen self-test every 48 hours.
  • Should you be present in your room, when cleaning takes place, please maintain the minimum distance of 1,5 metres. Should this not be possible, please wear a mask.
  • Magazines and newspapers are not allowed to be laid out, but can be ordered and purchased. As usual magazines will be sold in the shop.
  • Disinfection:

    • Hand disinfection dispensers are attached in all important areas of the hotel.
    • A regular disinfection on all surfaces will be carried out.
    • The rooms of the guests, as always, will be thoroughly and hygienically cleaned.

    Ayurveda Treatments:

    • Thorough disinfection of the therapist's hands before treatment, on request the therapists will wear appropriate gloves.
    • Thorough disinfection of the treatment and relaxation area, after each treatment.
    • Of course, the therapists as well as the guests should wear a medical mask during the entire treatment.
    • The facial area will be omitted in all treatments.
    • The treatments Nasya, Samvahana, Karnapurnam and Shiroabhyanga are currently not available.
    • Please appreciate that, because of the strict requirements, we cannot make allowances concerning particular appointment and therapist requests.

      Yoga:

      • Yoga and meditation courses will take place taking into consideration the observance of the minimum distance of 1.5 metres.

      Lectures:

      • Lectures by our Ayurveda experts will take place taking into consideration the observance of the minimum distance of 1.5 metres. As soon as you have taken your seat, you can remove the face mask.

      Veda Thermal Baths:

      • The swimming pool, sauna and fitness area can be used after registration and in compliance with the applicable distance and hygiene rules.
      • The steam sauna will stay closed.

        We would like to inform you that, due to the Pandemic COVID-19, the following cancellation terms and conditions have been altered and are now valid until the 24.12.2021:
        A cancellation is now possible and free of charge up to 2 days before the date of arrival. (The exception: reservations with the early booking discount). A cancellation on the day of arrival or the day before will be charged with 80% of the agreed price (exception applies to illness, by definition paragraph 3.4 in our general terms and conditions).

        For early booking discounts please see conditions of reservation and cancellation.

        In order to implement the regulations and still be able to offer you the best possible service, we currently allow a maximum of 35 guests. We look forward to seeing you as one of them and would be happy to advise you personally. Please do not hesitate to contact our reception team at any time under the telephone number +49(0)6541-7050 or by email.

        Your Ayurveda Parkschlösschen team